New! The Academic Library and the Net Gen Student

I met our author Susan Gibbons for the first time at the Charleston Conference last week. We were both leaving a plenary session. Susan was headed down the street to the College of Charleston’s Addlestone Library, where she was a co-presenter on a “Lively Lunch” discussion of e-books. To go from the main hotel to the Addlestone Library one crossed the gate into the College of Charleston’s campus, sharing the sidewalk with the “net generation,” whose social (software) behavior was the topic of so much talk. A sort of visual affirmation.

Similarly, last night on my train ride home, I paged through Susan Gibbons’ The Academic Library and the Net Gen Student. Coincidentally, a student had sat in the seat across the aisle from me. She immediately laid down on her seat, knees propped up, and put in her earbuds, not the norm among us nine-to-fivers commuting back to the suburbs. Not long after I was reading through Susan’s description of the helicopter parents and how libraries can develop programs for them, the student was on her cell phone, presumably talking with a parent, apologizing that she had messed up, plaintively noting that she “felt like shit,” and offering assurance that she had tried to explain things to her professor.

We see the Net Gen all around us, or at least in front of us at Starbucks ordering complicated drinks. Susan Gibbons, associate dean for public services and collection development at University of Rochester River Campus Libraries, had the advantage of grant funded anthropologist studying her students. For more information, see the report, available as downloadable PDF and in print, or listen to a podcast interview of three researchers. Drawing on a perspective from the research results as well as Clayton Christensen’s “disruptive technology” concept and successful business models described in Jim Collins’ Good to Great, Susan offers an intelligent, convincing, and readable synthesis on how academic libraries can respond with action.